Subscription
Choose from two collections: Microlot or Rare & Exclusive. Select the quantity of coffee you’d like, your roast preference, and your delivery frequency, and we’ll take care of the rest.
Note: Rare & Exclusive is limited to 2x 7oz / 200g boxes per renewal and excludes our Limited Release coffees.
Subscription information
Subscription FAQs
How does it work?
After choosing your subscription, head to the checkout page to process your order. Your subscription will start as soon as you checkout, with your first order dispatching on our next roasting day. The subscription will renew automatically based on your delivery frequency; for example, if you start your subscription at 6pm on a Monday with weekly deliveries, it will renew the following Monday at 6pm. Orders are shipped using Royal Mail's 48-hour Tracked service and should arrive within 2-3 working days after dispatch. You'll receive an email confirmation when your order has been renewed and also when it's been dispatched.
Do you ship worldwide?
Yes, we do ship worldwide, however, our subscriptions are currently only available for UK customers. International retail customers can still purchase and enjoy our coffee by placing orders outside of our subscription service. Browse our full collection of coffee here.
When will I receive my coffee?
We typically dispatch from Tuesday to Thursday. Orders are shipped using Royal Mail's 48-hour Tracked service, so you should expect to receive your coffee within 2-3 working days from dispatch.
Will I get different coffees in my subscription?
We endeavour to give our customers as much variation as possible; however, depending on your delivery frequency and what we have available at the time of your renewal, you may receive the same coffee more than once.
How do I change the quantity, or swap the coffee collection or roast type?
You can change the coffee you are subscribed to by clicking "account" in the site menu, then "Subscriptions" on the customer account menu. Click the "Manage" button on the subscription you want to manage. Click "Edit" in the "Subscription details" section. Adjust the quantity here, or click "Swap" next to the quantity selector to swap your collection or roast type.
How do I change my delivery frequency?
You can change the delivery frequency by clicking "account" in the site menu, then "Subscriptions" on the customer account menu. Click the "Manage" button on the subscription you want to change the frequency for. Click "Edit" in the "Subscription details" section. Adjust the frequency here.
How do I update my delivery address?
You can update your deliver address by clicking "account" in the site menu, then "Subscriptions" on the customer account menu. Click the pencil icon in the Address section.
My card has been declined, what do I do? How do I update my payment method?
You can update your payment method by clicking "account" in the site menu, then "Subscriptions" on the customer account menu. Click the "Update" button in the Payment Method section.
How do I cancel or pause my subscription?
You can pause or cancel your subscription by clicking "account" in the site menu, then "Subscriptions" on the customer account menu. Click the "Pause" or "Cancel" buttons in the top right of the page.
Sourcing trips
Occasionally, we take short breaks to visit our friends and partners worldwide. When this happens, your subscription may be dispatched a little later or earlier than usual, but don't worry; we'll let you know with plenty of notice.